The Downside of Labeling Someone

 Not all labels are bad . . . certainly if you are decluttering your house or garage, it can be very helpful to have bins that are labeled Keep, Donate and Trash as a way of speeding up the process. Labels that we attach to humans are not nearly as helpful though and can often hinder our relationships and our ability to see another perspective.

I have found that as soon as we attach a "label" to someone, we often stop being curious and we stop learning things about them. It's like we say to ourselves "Ok, they are in THAT bucket, no need to learn anything more about them." In our society right now we're relying on a lot of labels and we're pretty quick to toss someone into one of those "labeled buckets" and walk away.

Today, I'd like to ask you to consider something different.

What if rather than immediately judging someone and subscribing a label to them, you approached them with curiosity. Kind of a "Hey I'd like to understand more about why you did or said or believe that." You might be surprised at what you learn.

As an example, many years ago when Charlton Heston was the head of the NRA, I decided to stay home and watched the annual NRA meeting that was being broadcast on cable that night rather than go out with my friends. Much to my disappointment, when my friends found out why I was staying home I was immediately labeled "one of them" and treated as if I had somehow become someone they didn't like as much. No one asked why I wanted to watch the meeting or nor did they show any interest in understanding where I was coming from, which I found curious and disappointing (Thankfully, I didn't let it stop me from watching it).  Even later, when I tried offering up an explanation, I was quickly shut down with negative comments and jokes.

The truth was I had two reasons for tuning in.

1) Charlton Heston had been my most favorite actor since I was a little girl. I used to write letters to movie stars all the time and he was the ONLY one who ever wrote me back. He (Well, most likely his assistant) even sent me a couple signed black and white photos of him following the release of the movie Earthquake and my nine years old self was over the moon! I followed his career closely after that, never missed a movie he made. Over time, I discovered even more reasons to admire him for the person he was outside of a movie studio. He hadn't been making movies in recent years and I missed seeing him so I looked forward to watching him give the opening ceremony speech. 

2) I had been anti-gun my whole life. Frankly, I was afraid of them. Then I went to college in the Pacific northwest. Many of my classmates had very different views about guns because they had grown up around them and I regretted that I had never asked questions or shown any curiosity. I just slapped a label on them and that was that. (Well, that and I often found ways to make snide comments about guns whenever I could slip one into a conversation). So my second reason for watching that night was that I wanted to educate myself. 

I was shocked by how much I learned in just one night. Many of the things they spoke about in the meeting were in direct conflict with what I had been told and what I had read in all of my political and anti-gun literature, etc. There was a big disparity between what I had been told regarding their priorities and what they were standing for. I didn't know who was telling the truth but it made me want to explore it further before I blindly signed another petition or checked a box on election day. 

I never had any regret about watching the Annual meeting that night. Not just because it made me so happy to see Charlton again but because it opened my eyes to the fact that not everything I was being told was the truth. Often what we are told is SOME truth with a bunch of opinions and suppositions wrapped around it but the closer I looked at things, the more I began to see a trend emerging. 

Things were often written (by most everyone with a "cause") as a way to sway people one way or another, not necessarily to educate them. (I saw evidence of this in BOTH political parties). I began paying much closer attention to what facts/data were present in what I read vs. what seemed more focused on eliciting an emotional response and I was a bit stunned to realize how often the goal seemed to be more aligned with eliciting an emotional response without the facts to back up all the statements being made. The more I paid attention, the more easily I could recognize what was happening . . . that alone has been a very useful skill for me in the years since - especially lately.

The other things that I believe is dangerous about labels is that words we use can hold different meaning to different people. A humorous example of this was the time I was out with a large group of my work colleagues and I mentioned that I had been a cheerleader in junior high and high school. Over half the people at the table looked at me like they were suddenly smelling rotten fish, followed by "You were WHAT?" The look of distain on their faces told me that their definition of "someone who is/was a cheerleader" was very different than mine (and even different amongst them) Based on people's personal experiences with cheerleaders, the term might conjure thoughts of them being heart breakers or air-heads or mean girls. That was when I began seeing how charged certain words can be for each of us. Based on the experiences we've had, the way we personally define a word (label) can vary greatly.

My point in sharing all of this is that I believe the labels we are relying on so heavily right now are often keeping us locked in a state of polarity and judgment - an "us vs. them" mindset instead of helping us find common ground or seeing things from another perspective. These labels can keep us from seeing things from our hearts, it can keep us from understanding or feeling compassion for others. I think that as soon as we label someone, we miss out on the opportunity to see the person as a human being . . . a human being who has reasons for what they think, what they believe, the choices they make . . . and I guarantee you that not all the reasons are the same. How could they be? We are all individuals, who have had a wide array of life experiences and different challenges along the way. 

It is my believe that if we can stop labeling people, we can more easily look at others with kindness and compassion and this gives us the opportunity to see so much more. And if we can approach others with curiosity, I believe there is so much we can learn. Furthermore, if we can place more value on who a person really is rather than the label that has been assigned to them, we might be able to open the door to deeper relationships with them. 

Would you be willing to give it a try? You might be surprised by how much common ground is there and you may find a new level of respect for people you would have previously ignored or written off.

What Are You Focusing On?

 It is my belief that as long as we hang on to our differences to such a degree that we don't like other people or we blame them for what's happening in the world, we can end up perpetuating those types of experiences. Conversely, if we can accept that others hold a different view or belief and focus instead on what we DO agree on or what we DO appreciate about each other, we can have relationships that are much more peaceful and freeing.

This blog I wrote a few years back offers some more thoughts on the options we have to navigate the road ahead. There might be some nuggets in here for you to ponder on.

Some of my best friends from college and I were sharing our most favorite song at that particular time and while I was writing the previous blog post, a response came through from one of them mentioning U2's "Love Is Bigger Than Anything In Its Way" which couldn't have been more perfectly timed for what I was writing.

My other friend said that his current favorites were both by Cody Jinx . . . "Hippies and Cowboys" and "Somewhere in the Middle" . . . I laughed and said "So basically songs about the 3 of us?" 

From our original gang of eight close knit friends, I have remained the closest to these two guys. Our friendship is just as strong now (maybe even stronger) than it was back then. Interestingly enough for as long as I can remember, the three of us have held different positions on a lot of things . . . . whether it was politics or religion or the music we listened to. As an example, one of us would only listen to country music, one of us would only listen to alternative music, one of us was willing to listen to both . . . One of us was a hardcore Catholic, one of us was a semi-present Catholic and one of us was raised without any religion at all. And yet, it didn't stop us from being really close friends.

While reflecting on our connection, I've realized how much things have shifted over the years. Where we used to argue and debate our stance back in the day, we've moved to a place of accepting that we have differences and it doesn't stop us from appreciating each other and the friendship we share. If we DO talk about those topics, it is usually with a desire to understand where the other is coming from, rather than looking for an opportunity to pounce and tell the other one why they are wrong. 

I've also been fascinated to observe that we've often changed positions over the years. The one who wouldn't listen to country music now loves it and the one who would only listen to country music now listens to a whole variety of music. The one who was raised without any religion ended up converting to Catholicism, while another one has moved away from religion completely. There is a fluidness to it all. I can see that nothing is ever cast in concrete and we shift and change when we want to, not because we got beat down by the opinion of others. We are free to keep shifting and changing who we are. Granted, the three of us aren't perfect so occasionally we slip back into old ways and tease each other over a difference here or there but the majority of the time, we allow for those differences to be there.

The reason I am sharing all of this is because I can sense that this is something that will help us all navigate the road ahead. As long as we hang on to our differences to such a degree that we don't like other people or we blame them for what's happening in the world, we can perpetuate those types of experiences. As long as we ridicule and shame others for their beliefs, the more unhappiness and upheaval we will likely experience . . . and the more difficult it will be for everyone on the planet.

Conversely, if we can accept that others hold a different view or belief and focus instead on what we DO agree on or what we DO appreciate about each other, we can have relationships that are much more peaceful and freeing.

It's important to remember that accepting is not the same as agreeing. We don't have to all AGREE on every single issue in order to have a respectful relationship. If we can accept that we are going to have differences and focus instead on what we have in common, where we have shared beliefs or shared hopes for the future, it will go a long way toward shifting and uplifting our relationships. If we are able to accept that everyone is on their own journey, learning and growing in their own time and their own ways, the opportunities for peace and building bridges can present themselves even more rapidly.

I feel blessed that these two guys are still in my life. Regardless of where we are different, I know that any interaction we have is going to include a ton of laughter because we seem to bring out the best in each other when it comes to wit. I also know that no matter what, we will always show up for each other because we see each other with our hearts first. 

We have that choice every day. To use our hearts to help us see. To use compassion to help us connect. To hold space for others who are on a different path. At least for me, taking that approach makes life a whole lot sweeter. 

Match or Mismatch? (Refresh of an older post)

This post was originally written back in November of 2019. I decided to give it a refresh and share it again because there seems to be a lot of this energy floating around lately . . . the "mismatcher" approach to listening. IMHO what we really need right now is for more "matchers" to come forward and help change the way we listen to one another. I have witnessed how that alone can create huge positive shifts in our interactions with others.

Back when I was a corporate trainer, I taught a lot of courses on personality and operating styles. We had participants look at their own operating styles to better understand themselves and then look at the operating style of someone they wanted or needed to partner with in the workplace. Based on those style differences and similarities, they came up with an approach that could open the door to working more easily with that person. (A post-workshop homework assignment)  :-) 

One course in particular had an element of a tool that was often difficult for folks to navigate. It was the concept of "matching" vs. "mismatching." Some people are natural matchers. They are the person who listens to another person speak and looks for things they might have in common - ways they "match" . . . this is the person who might say "Oh wow, you grew up in Arkansas? I have relatives who live there" or "One of my best friends also went to Whitworth and he loved it." 

Mismatchers, on the other hand, look for where they don't match. They might say, "I'd never want to live in Arkansas" or "Why would anyone go to a school that small and unknown?" They consciously or unconsciously look for where they "disagree" with what someone else has said. Mind you, I am not sure these folks are even aware that they do it. Rarely did I ever see anyone write down that they were a mismatcher in my classes. Usually I think it is just so ingrained in how they think that they don't notice how often they respond this way. While these folks are great to have on a project team because they can help identify possible pitfalls to solutions and implementation plans, they can also be difficult to find common ground and a sense of ease with.

I remember one particularly draining workshop I taught where I had a mismatcher in class . . . if I said "Here's a tool you can use in these types of situations" he would say, "I can think of a situation where that wouldn't work."  It took a lot of energy on my part to keep shifting things back to the positive because each time he "mismatched" what I said, more of the participants began to feel less hopeful that the course material could help them improve their work relationships. A mismatcher's energy can also spread like wildfire, which is why it can be so problematic. 

On a side note, a fun fact is that when I spoke to him about it privately, he was shocked! He had been completely unaware that he did it and was grateful that I had brought it up. He did his best the next day in class to stop himself from mismatching and seemed quite surprised at just how often he did it. Throughout the day, it became rather comical each time caught himself and we had some good laughs over it. A valuable lesson was there for me too as the experience really cemented the idea that most mismatchers don't realize they do it.

I decided to write about this now because of the huge increase I have seen in mismatchers lately.  It used to be they were a very small percentage of the population but that seems to have changed in recent years. Get on any form of social media and you will find yourself saturated in mismatchers . . . people commenting on where others are wrong, where they view something differently, where what is being said is contrary to their own beliefs, etc. 

The good news is that I have found that once we observe ourselves well enough to understand if we are a matcher or a mismatcher, we then have control over which approach we use. And I believe it is a choice we can make every time we go into an interaction with another person, whether it is in person or while we are scrolling on line. We can choose to listen (or read) with a focus on where we can agree and have common ground - or we can choose to listen (or read) with an ear towards where we don't agree.  It is completely up to us. 

I obviously have a bias here or I wouldn't be writing about it. (smile) It is no secret that I would prefer to see people look for commonality and points of agreement. It is because I have seen first hand how it allows conversations to be more fluid, more constructive . . . which in turn can lead to people working together more easily. I have witnessed how it can build a sense of community rather than a feeling a separation.

Matcher conversations can open the door to people feeling heard, to solution generation and problem resolution. Furthermore, they can lead to identification of a next step and to a next step after that. The only outcome I see of mismatcher conversations is frustration, discouragement or someone being shut down and feeling "not-heard." 

We are at a time now in our world where we are in dire need of solutions, resolutions, new ways of doing things. I also believe we could greatly benefit from really hearing each other and building bridges to strengthen our ability to work together. I don't believe mismatching is going to get us there.  

Would you be willing to look at yourself and observe if you are going into conversations or scrolling through social media as a "matcher" or a "mismatcher?"  If you are "mismatching" would you be open to altering your mindset to "matching?" 

You might be surprised at how dramatically it can shift the content and the outcome of the interactions you have with others. I am not suggesting that you have to change who you are. I am merely asking if you would consider playing around with another approach so you can experience first hand how it can change your interactions with others.